For the holiday season, returns or exchanges will be accepted until January 8, 2020 or 30 days from purchase date, whichever date is later.
Returns are authorized for unworn Products with all tags and labels attached.
- Upon delivery, you accept sole responsibility for your orders.
- All items must be unworn, unwashed, with hang tags attached and in original packaging.
- For any authorized return or exchange, we’ll cover the return shipping for packages being shipped from the lower 48 states using a carrier of our choosing. You'll get a prepaid label from our Support Team by email once you contact us.
- Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.
- Gift cards are nonrefundable and cannot be exchanged or redeemed for cash.
- We can only process returns and exchanges for items purchased directly from Tommy John. If you purchase our product from another retailer, please contact them directly for a return or exchange.