If you're not satisfied for any reason with your first purchase of Tommy John underwear, undershirts and socks (each an “Undergarment”), we’ll make it right by issuing a refund or allowing you to exchange the Undergarment. Just Contact Us with your order number or receipt and confirm whether you'd like a refund for the Undergarment or an exchange to get something more comfortable.
- Only applies to your first worn Undergarment [of each type], per customer.
- All requests must be made within 30 days of delivery (for online orders) or purchase (for in store orders).
- If you choose to replace the Undergarment, we will ship the item to you free of charge.
- For all other returns and exchanges, please see our standard return policy.