Help Center

Returns & Exchanges +

• Submit return or exchange request
• Return policy
• "Best Pair You'll Ever Wear or It's Free" policy
• Return processing time

Orders & Account +

• How do I track an order?
• Order processing time
• Order modification and cancellation requests
• How do I unsubscribe from marketing emails and/or text messages?

Shipping +

• Shipping options
• International shipping
• Do you offer gift boxes?
• Shipping & Returns

Products +

• Gift cards
• Men's underwear fit finder
• Women's size guide
• Bra Size Chart + How to Measure Bra Size | Tommy John
• Product care
• Men's underwear fabrics/collections
• See all 8 articles

Payment +

• Payment methods
• Payment plans

FAQs +

• How do I unsubscribe from marketing emails and/or SMS?
• How do I check my gift card balance?
• How is Tommy John’s fly different?
• Where are the products made?
• Do you offer a first purchase discount?
• How do I get information about new products and designs?